Privacy statement - GET-E

Privacy policy

Table of contents

  1. Overview
  2. User Data
    1. User-provided information
    2. Automatically collected information
  3. Cookies and tracking
    1. Hotjar
    2. Google AdWords
    3. Google Analytics
    4. Google reCAPTCHA
    5. Google Tag Manager and Conversion Link
    6. LinkedIn Marketing Solutions
    7. Leedfeeder
  4. Links to our social media presence
  5. Disclosure of data to third parties
  6. Right to information, deletion and correction
  7. Data retention
  8. Data Protection Officer

1. Overview

This privacy notice details what information we collect of you, how we use it and what are your rights and choices.

On this page, “Get-e” refers to GET-E International B.V, a company incorporated in the Netherlands, having its registered office at Antareslaan 33, 2132JE Hoofddorp, the Netherlands, duly represented by Alexander van Deudekom, registered at the Trade Register at Amsterdam under no 63711443

By “Service” we mean the Get-e service as detailed by our Terms and Conditions (https://www.get-e.com/terms/)

3. User Data

We collect information from our Service users and visitors to our website. The information is collected in order to provide the Service. More information is available below:

3.1 User-provided information

From users who register on a contact form on the get-e website, we collect all data that is filled in in the registration forms by the user. This information includes: 

  • First
  • Last name
  • Phone number
  • E-mail address
  • Subject
  • Your Message

3.2 Automatically collected information

If you are visiting our website, we collect the following information provided by your browser or mobile device:

  • Pages accessed
  • Time of visit
  • Time of the last visit
  • Name of the owner of the IP address
  • The reverse domain of the IP address
  • Referring site, application, or service, including the relevant search queries that led you to the get-e website
  • Browser information
  • Operating system and device information

4. Cookies and tracking

We use cookies on our websites and applications.

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the site or service provider’s systems to recognize your browser, capture and remember certain information. We use cookies to compile aggregate data about site and application traffic and interaction so that we can offer better experience and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

The following cookies, pixels and similar technologies may be used to track visitors on the get-e website:

4.1 Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

4.2 Google AdWords

Get-e uses the online advertising program “Google AdWords” and as part of Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google is certified under the Privacy Shield Framework (https://www.privacyshield.gov/), which ensures compliance with the data protection level applicable in the EU.

We use the Google AdWords service to bring attention to our services with the help of adverts (so-called Google AdWords) on external websites. The cookie for conversion tracking is placed when a user clicks on an AdWords advert placed by Google. Cookies are small text files which are stored on your computer system. These cookies generally become invalid after 30 days and do not allow personal identification. If you visited a certain site and if the cookie has not yet expired, we and Google can recognize that you have clicked on the advert and were taken to this site. Every Google AdWords customer receives a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. The collected information by use of the conversion cookie serves to generate conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who have clicked on their advert and were taken to a page provided with a conversion tracking tag. However, they do not receive any information by means of which users can be personally identified. The data collected will be stored and processed in the USA.

If you would not like to participate in tracking, you may block its usage by deactivating the Google conversion tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics.

You can find additional information concerning Google’s data protection provisions using the internet addresses below: http://www.google.de/policies/privacy https://www.cookiechoices.org/

4.3 Google Analytics

Get-e uses Google Analytics, a web analysis service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

Google is certified under the Privacy Shield Framework (https://www.privacyshield.gov/), which ensures compliance with the data protection level applicable in the EU.

Google Analytics uses cookies which are stored on your computer and which enable an analysis of your usage of the website. The information generated by the cookie concerning your usage of this website (including the abbreviated IP address) is generally transferred to a Google server in the US and stored there. Get-e uses Google Analytics exclusively with the extension “_anonymizeIp()” which ensures anonymization of the IP address by abbreviation and excludes direct reference to persons. Using this extension, Google will abbreviate your IP address beforehand within Member States of the European Union or within other signatories to the agreement of the European Economic Area. Google will use this information on our behalf to evaluate your usage of the website to compile reports concerning the website activities and to render other services to us, which are associated with the website usage and the internet usage. The IP address transmitted by your browser in the context of Google Analytics is not associated with other Google data.

If you do not agree with the use of Google Analytics, the cookie settings in your browser can be adapted accordingly or the functions deactivated via https://tools.google.com/dlpage/gaoptout.

You can find additional information concerning Google’s data protection provisions using the internet addresses below: http://www.google.de/policies/privacy https://www.cookiechoices.org/

4.4 Google reCAPTCHA

Get-e uses the service, Google reCAPTCHA from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google is certified under the Privacy Shield Framework (https://www.privacyshield.gov/), which ensures compliance with the data protection level applicable in the EU.

Google reCAPTCHA serves to determine, during the booking process of a ride, whether the booking was made by a human or whether the supposed customer is an improperly used computer (“Bot”). Google makes this distinction using a small test, so-called reCAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart). In order to confirm a booking, you must for example check a box or sort images according to a certain rule. It can then be discerned whether the visitor is a computer or a human, Google uses data such as IP address, browser, screen resolution, click behavior and, if necessary, other required data (e.g. cookies). The collected data is transferred to a Google server in the US for processing.

If you do not agree with the storage of cookies, you can adapt the cookie settings in your browser accordingly.

You can find additional information concerning Google’s data protection provisions using the internet addresses below: http://www.google.de/policies/privacy https://www.cookiechoices.org/

4.5 Google Tag Manager and Conversion Link

Get-e uses Google Tag Manager, a tool from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) to manage website tags via an interface. Google is certified under the Privacy Shield Framework (https://www.privacyshield.gov/), which ensures compliance with the data protection level applicable in the EU.

The Google Tag Manager implements tags or markers. The Google Tag Manager triggers other tags, which in turn may collect data.

You can find more information about Google’s privacy policy at the following internet addresses: http://www.google.de/policies/privacy https://policies.google.com/technologies/product-privacy?hl=de

The tag “conversion link” is used to store click data in own cookies which are linked to Get-e domains. Conversions, i.e. planned behaviour, can be recorded by this function. Further information can be found here: https://support.google.com/tagmanager/answer/7549390?hl=de

4.6 LinkedIn Marketing Solutions

Get-e uses the service LinkedIn Marketing Solutions operated by the LinkedIn Corporation., 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”). LinkedIn is certified under the Privacy Shield Framework (https://www.privacyshield.gov/), which ensures compliance with the data protection level applicable in the EU.

When you visit our website, an ID in the form of a cookie is stored on the device of the user. This ID allows you to be recognized when using the website and collects certain usage data. If you then visit LinkedIn, advertising is displayed to you based on the collected data. The data stored and processed in the USA does not make you identifiable as a person.

If you do not want to participate in tracking, you can deactivate the storage of LinkedIn cookies in your browser setting or via https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

You can find additional information concerning LinkedIn’s data protection provisions using the internet address below: https://www.linkedin.com/legal/privacy-policy

4.7 Leedfeeder

We use the service of the lead generation tool Leadfeeder. Lead generation is a term used in marketing. A lead is a qualified prospective customer who is interested in a company or a product on the one hand and who on the other hand leaves his address and similar contact data (lead = data record) to the advertiser on his own initiative for further contact and therefore is highly likely to become a customer. Generating high-quality leads is a fundamental task for winning new customers. Address data of potential interested parties can be generated online as well as offline for specific target groups and these are also our legitimate interests in data processing according to Art. 6 para. 1 let. f GDPR. We use the service “Leadfeeder”. It uses Google Analytics data to identify company visitors. Leadfeeder is a service of Liidio Oy, Mikonkatu 17 C, Helsinki 00100, Finland. Leadfeeder’s privacy policy can be found at https://www.leadfeeder.com/privacy/.

5. Links to our social media presence

On our positioner.com website, we have incorporated links to our social media profiles on the following social networks:

  • LinkedIn Corp., 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA;
  • Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA;
  • Twitter Inc., 1355 Market St, San Francisco, CA 94103, USA.

If you click on the relevant social network icons, you will be automatically redirected to our profile on the relevant social network. In order to use the functions of the relevant network there, you must partially log in to your user account for the relevant network.

When you open a link to one of our social media profiles, a direct connection is established between your browser and the server of the relevant social network. This gives the network the information that you have visited our website with your IP address and accessed the link. If you access a link to a network while logged in to your account on the relevant network, the contents of our page may be linked to your profile in the network, which means that the network can link your visit to our website directly to your user account. If you want to prevent this, you should log out before clicking on the relevant links. An assignment takes place in any case if you log into the relevant network after clicking on the link.

For more information about the purpose and scope of the data collection and further data processing by the above social media networks and your respective rights and data protection options, please see their respective privacy policies.

6. Disclosure of data to third parties

We do not transfer any personal data that is collected via this website to third parties.

7. Right to information, deletion and correction

You have the right to obtain information on the personal data that we store about you on request at any time.

In addition, you have the right to ask us to correct inaccurate data and to ask us to delete your personal data (including the data you provide us in the context of a job application), as long as there is no legal retention duty that requires us or legal basis that allows us to further process such data.

We note that in the case of deletion of your data, the full use of our websites may no longer be possible or not possible to the full extent.

You can withdraw your consent to certain data processing at any time with effect for the future.

In the event that GDPR is applicable to your relationship with Positioner, you also have the right to demand the release of the data you have given us (right to data portability). On request, we will also forward the data to a third party of your choice. You have the right to receive the data in a common file format.

For the aforementioned purposes, you can contact us here. We may, at our discretion, require proof of identity to process your request.

This does not affect your right to complain to a data protection authority at any time.

8. Data retention

We only store personal data for as long as necessary to:

  • provide you with services that you have requested or for purposes as to which you have given your consent,
  • enable the above-mentioned tracking, advertising and analysis services within the scope of our legitimate interests.

Please note that legal retention periods may apply for certain data. Such data must be stored by us until the end of the retention period. We block any such data in our system and use them exclusively to comply with our legal obligations.

9. Data Protection Officer

If you have any questions about this Privacy Policy or our privacy practices, please contact us here or by mail at: steff.missot@get-e.com

Steff Missot