Trusted network that moves you across the globe

All suppliers sign a strict agreement, which aligns with the client’s specific requirements. In addition, the Get-e booking portal is configured by ‘business rules’ which are observed by suppliers when executing rides.

At key destinations, we audit suppliers by visiting their offices. Depending on the size of the destination, we decide on the frequency of visits. As a minimum, all suppliers are audited either directly or virtually at least once every 12 months. Furthermore, we retain all applicable licenses and liability insurance documents.

The Get-e network team manages our 2,000 global supply partners. Reporting dashboards monitor SLAs directly with the supplier. Bookings are made automatically through our system and our operations team proactively checks all rides.

Get-e has a Public Liability Insurance to a maximum of €10m. Get-e network partners must prove their companies and drivers are licensed and insured according to local laws to become suppliers. Contact us for more information about our insurance policy.

Yes. We yearly audit our suppliers and require proof from supply partners that their companies and drivers are licensed and insured according to local regulations.

All Get-e suppliers are audited either directly or virtually at least once every 12 months. Furthermore, we retain all applicable licenses and liability insurance documents.

We are not a taxi supplier and do not own our own vehicles. We manage transfers on behalf of our clients with the services provided by contracted supply partners.

Each of our services – coaches, Comfort Class, Business Class, and Executive Class – have different price. For all our standard services the prices include VAT, fixed waiting time and parking fees. The journey price is calculated on a per-kilometer basis. Get-e does not charge booking fees but works with a commission-based model from our suppliers.

When there is a specific luggage requirement, we liaise with suppliers. To ensure that only compliant supply partners are allocated to the service.

Yes. All our vehicles have a separate compartment for luggage. The capacity is dependent on the size of the vehicle.

• Standard Saloon = 3 large bags
• Business/Premium Saloon  = 3 large bags
• Minivan/Sprinter Van = 6 large bags
• Executive/Limousine = 3 large bags

When there is a specific chair requirement, we liaise with suppliers. To ensure that only compliant supply partners are allocated to the service. We utilize suppliers with vehicles that are compliant with prescribed airline crew safety standards.

Our operations team monitors all rides. If they see a potential delay 30 minutes in advance of the pick-up time they will contact the driver or supplier. If no contact can be made, an alternative supplier and driver will be allocated. If the driver is absent at the pick-up, the passenger can contact our operations team or the driver for a new arrival time. The passenger can always see the actual location of the driver by logging in to the portal.