Airline recover
airline crew transportation

How Get-e can help an airline recover with more streamlined operations?

July 30, 2021

As airlines recover from Covid-19, aviation leaders remain focussed on how the financial impact can be reduced. There are many ways in which today’s airlines can limit the burden of the pandemic on their business. 

Digitalising existing processes and embracing new technologies helps the sector to become more efficient, streamlined and cost-effective. This will help relieve many of the current pressures. Although often forward-thinking, aviation still has a lot of catching up to do when it comes to using outdated systems. 

Why airlines should digitalise crew transfers

Until recently, crew transfers were usually sourced and booked by airline operations using a manual system. As a result, bookings would produce several invoices that might arrive weeks later with no easy way to assign them to the relevant journey. Additional charges were often incurred by the airline if there were delays or disruptions. Even after making it to their transport, operations teams would have little visibility on the arrival of their crew. They would rely on the trust of the transport provider to reach their destination safely. In conclusion, these old systems ultimately leave airlines with limited oversight and unconfirmed costs. 

The issues increase if there are any delays or disruption, which is unfortunately common. These events often create unnecessary work and prevent staff from doing their main job or tasks that can help grow the business. Instead, costly and time-consuming administration becomes a priority which is very inefficient. Especially now the airline is recovering. 

Ground Transportation technology

The digital solution for crew transfers

Get-e provides a ground transportation solution for smooth global crew and passenger transfers. As a result, Airline operators can source, book and manage journeys from one hand-held platform, including costs and GPS tracking. Get-e only sources vetted and trusted transport providers, removing another problem for airlines. Airlines recover faster with the help of partners like Get-e.

Integrating hotel accommodation with crew transfers

Get-e has launched a hotel service that allows airlines to book crew accommodation with their transport. The integrated online system offers an all-in-one solution. It sources the best accommodation options for airlines and negotiates rates and terms. Get-e also onboards and manages the contract to meet specific requirements and health and safety standards. 

Hotel sourcing expert header

Further, the service is free to use and available worldwide. It produces one invoice each month with full visibility of costs, travellers and pricing. Get-e’s global presence results in reduced costs and significantly reduces time spent on managing crew.

Airline recovery with disruption management

Unfortunately, delays and cancellations are often inevitable in the airline industry. Previously airlines have not had access to a single system that manages the process of finding alternative transport, accommodation and catering for delayed passengers. 

Get-e allows an operator to manage the safe transfer of passengers to alternative accommodation. It recognises that one size does not fit all when it comes to the services required by airlines to meet the demands of their respective passengers. However, our disruption management solution increases passenger satisfaction and trust which are important for an airline carrier. 

Disruption management feature image

Read more about the Get-e disruption is this blog: https://get-e.com/blog/get-e-reveals-industry-first-disruption-management-solution/


Digitalising for airline recovery

A direct result of the Covid-19 pandemic has been the need for businesses to streamline and minimise spending. Sadly, this has often resulted in the loss of thousands of jobs in the aviation industry. 


The remaining staff are often struggling to deal with issues that may arise due to increased air travel. Get-e’s platform allows just one user to manage the booking process and can reduce the workload by up to five people.


Get-e’s internal data and research has found that the platform can save airlines up to 13% on crew transfer costs. This is based on smaller regional airlines but can potentially be far more for international legacy carriers. 

There is no question that the past 18 months have been difficult for the industry. From job losses, financial impact and operational pressures, aviation has suffered immensely. This has left airlines of all sizes with many dilemmas but also an array of opportunities. 


It is now the time to digitalise and for airline recovery. Bring an outdated system into the present. Get-e helps carriers to support staff, increase visibility, remove clutter and increase revenue as they begin their recovery.

Company profile 

Get-e is the provider of choice for companies focused on a higher quality, more cost-effective, and less administrative solution for their ground transportation. Companies partner with Get-e for its global transportation market expertise, quality transport partners and ability to streamline operational processes. 

Companies across the travel industry can book their rides in 110 countries and more than 900 destinations. Get-e provides a complete cross-section of safe and secure vehicles within its fleet offering, such as Sedans, minivans, Sprinters and Coaches. 

If you’d like to find out more about Get-e, pick up the phone to speak to one of our advisors on +44 203 856 8655, or if you prefer the digital approach, get in touch via  our contact page